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Resolving Conflicts at Work: Ten Strategies for Everyone on the Job [Paperback]

Description: The classic text on resolving workplace conflicts, fully revised and updated Resolving Conflicts at Work is a guide for preventing and resolving conflicts, miscommunications, and misunderstandings at work, including dozens of techniques for revealing how the inevitable disputes and divisions in the workplace are actually opportunities for greater creativity, productivity, enhanced morale, and personal growth. In the third edition of this text, all chapters are completely infused with additional content, updated examples, and new case studies. Like its predecessors, it identifies core strategies for preventing and resolving both intermittent and chronic conflicts in the workplace. In addition, the book * Includes a new foreword by Warren Bennis, which represents his most recent thinking about judgment calls and candid communications in the workplace * Presents new chapters on leadership and transformational conflict coaching, and organizational systems design * Features downloadable teaching materials available for faculty using the book This definitive and comprehensive work provides a handy guide for managers, employees, union representatives, human resource experts, and consultants seeking to maintain stable and productive workplaces.

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Resolving Conflicts at Work: Ten Strategies for Everyone on the Job [Paperback]Resolving Conflicts at Work: Ten Strategies for Everyone on the Job [Paperback]

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EAN: 9780470922248

UPC: 9780470922248

ISBN: 9780470922248

MPN: N/A

Item Length: 22.8 cm

Number of Pages: 400 Pages

Language: English

Publication Name: Resolving Conflicts at Work: Ten Strategies for Everyone on the Job

Publisher: John Wiley & Sons Inc

Publication Year: 2011

Subject: Safety, Management

Item Height: 241 mm

Item Weight: 482 g

Type: Textbook

Author: Joan Goldsmith, Kenneth Cloke

Subject Area: Business Informatics

Item Width: 161 mm

Format: Paperback

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