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Resolving Conflicts at Work - 9781852526801

Description: Resolving Conflicts at WorkA Guide to Negotiation and Joint Problem-solving in the Workplace Author(s): Steve Hodder Format: Paperback Publisher: Management Books 2000 Ltd, United Kingdom Imprint: Management Books 2000 Ltd ISBN-13: 9781852526801, 978-1852526801 Synopsis A practical 'how to' book for managers and employee representatives. The book identifies a range of skills and techniques and uses 16 short case studies to illustrate the points made based on the author's 30 year experience of employment relations. It gives a step-by-step guide to a negotiation using traditional collective bargaining. Areas covered include preparation for the negotiation, questioning techniques, dealing with aggression, how to identify and respond to 'dirty tricks' used by negotiators, how to negotiate when faced with a collective dispute, and a review of new methods of Alternative Dispute Resolution (ADR). In addition, an appendix contains a simple self-assessment tool for negotiators.

Price: 13.65 GBP

Location: Aldershot

End Time: 2024-12-09T10:48:32.000Z

Shipping Cost: 21.17 GBP

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Resolving Conflicts at Work - 9781852526801

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Book Title: Resolving Conflicts at Work

Number of Pages: 220 Pages

Language: English

Publication Name: Resolving Conflicts at Work: a Guide to Negotiation and Joint Problem-Solving in the Workplace

Publisher: Management Books 2000 LTD

Publication Year: 2011

Subject: Safety, Management

Item Height: 210 mm

Item Weight: 400 g

Type: Textbook

Author: Steve Hodder

Item Width: 148 mm

Format: Paperback

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