It's All Your Fault at Work!: Managing Narcissists and Other High-Conflict

Description: The award-winning book that gives readers a method for handling the increasingly-outrageous behavior of narcissists and high-conflict people at work. Increasingly, high-conflict people--especially narcissists and bullies--are showing up in the workplace. It's All Your Fault at Work! addresses ways of managing the behavior of high-conflict people (HCP). Based on Bill Eddy's high-conflict personality theory, the book explains how to recognize predictable patterns of behavior and illustrates with over a dozen examples the simple four-step C.A.R.S. method to calm the HCP, analyze options, respond to hostility, and set limits on extreme behavior. "This book belongs in every leader's library. Although I believe there's a pearl of good in everyone, some people's pearl is hard to find. You may not be able to change a high conflict personality, but by using Bill Eddy's and Georgi DiStefano's techniques, you'll be able to keep the focus on solutions rather than arguments." --Ken Blanchard, coauthor of The One Minute Manager(R) and Leading at a Higher Level

Price: 21.19 USD

Location: East Hanover, NJ

End Time: 2024-12-01T20:09:40.000Z

Shipping Cost: 0 USD

Product Images

Item Specifics

Return shipping will be paid by: Buyer

All returns accepted: Returns Accepted

Item must be returned within: 60 Days

Refund will be given as: Money back or replacement (buyer's choice)

Return policy details:

EAN: 9781936268665

UPC: 9781936268665

ISBN: 9781936268665

MPN: N/A

Book Title: It's All Your Fault at Work! : Managing Narcissists and Other High-Conflict People

Number of Pages: 244 Pages

Language: English

Publisher: HIGH Conflict Institute Press

Topic: Leadership, Organizational Behavior, Management, Interpersonal Relations

Item Height: 0.6 in

Publication Year: 2015

Genre: Psychology, Business & Economics

Item Weight: 10.5 Oz

Author: L. Georgi Distefano, Bill Eddy

Item Length: 8.5 in

Item Width: 5.5 in

Format: Trade Paperback