Description: The award-winning book that gives readers a method for handling the increasingly-outrageous behavior of narcissists and high-conflict people at work. Increasingly, high-conflict people--especially narcissists and bullies--are showing up in the workplace. It's All Your Fault at Work! addresses ways of managing the behavior of high-conflict people (HCP). Based on Bill Eddy's high-conflict personality theory, the book explains how to recognize predictable patterns of behavior and illustrates with over a dozen examples the simple four-step C.A.R.S. method to calm the HCP, analyze options, respond to hostility, and set limits on extreme behavior. "This book belongs in every leader's library. Although I believe there's a pearl of good in everyone, some people's pearl is hard to find. You may not be able to change a high conflict personality, but by using Bill Eddy's and Georgi DiStefano's techniques, you'll be able to keep the focus on solutions rather than arguments." --Ken Blanchard, coauthor of The One Minute Manager(R) and Leading at a Higher Level
Price: 21.19 USD
Location: East Hanover, NJ
End Time: 2024-12-01T20:09:40.000Z
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Return shipping will be paid by: Buyer
All returns accepted: Returns Accepted
Item must be returned within: 60 Days
Refund will be given as: Money back or replacement (buyer's choice)
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EAN: 9781936268665
UPC: 9781936268665
ISBN: 9781936268665
MPN: N/A
Book Title: It's All Your Fault at Work! : Managing Narcissists and Other High-Conflict People
Number of Pages: 244 Pages
Language: English
Publisher: HIGH Conflict Institute Press
Topic: Leadership, Organizational Behavior, Management, Interpersonal Relations
Item Height: 0.6 in
Publication Year: 2015
Genre: Psychology, Business & Economics
Item Weight: 10.5 Oz
Author: L. Georgi Distefano, Bill Eddy
Item Length: 8.5 in
Item Width: 5.5 in
Format: Trade Paperback