Description: Please refer to the section BELOW (and NOT ABOVE) this line for the product details - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - Title:Electronic Bill Presentment And PaymentISBN13:9780849314520ISBN10:0849314526Author:Terplan, Kornel (Author)Description:Electronic Bill Presentment And Payment (Ebpp) Is Revolutionizing The Billing Process By Offering Online And Real Time Presentment Of Bill Content And Payment Choices Ebpp Is The Easy Way Of Viewing Billing Status, Remittance Items, And Presenting Balances Using A Universal Browser From Any Location In Contrast To Paper-Based Bills, Electronic Billing Enables Service Providers To Combine Billing With Advanced Customer Care And Improved Customer Relationship Management Electronic Bill Presentment And Payment Presents The Essentials About This New Way Of Viewing And Paying Bills The Author Defines Basic Business Models, Such As Biller Direct And Various Consolidator Model Options, Allocates The Right Tools To Each Of The Models, And Differentiates Between The Needs Of Principal Industries The Text Describes How To Build And Implement Value Added Capabilities Such As Personalization, Up-Selling, Online Dispute Management, And Better Control Of The Accounts Payable And Receivable Process Can Significantly Improve Customer Care And Customer Relationship Management On Behalf Of Service Providers About The Author: Kornel Terplan Is A Telecommunication Expert With More Than 30 Years Of Highly Successful Multi-National Consulting Experience He Has Provided Consulting, Training, And Product Development Services To Over 75 National And International Corporations On Four Continents He Has Served On The Editorial Board For Over 140 Articles, 22 Books, And 115 Papers Dr Terplan Has Designed Five Network Management Related Courses And Conducted Over 80 Seminar Presentations In 15 Countries Binding:Hardcover, HardcoverPublisher:CRC PressPublication Date:2003-03-12Weight:1.86 lbsDimensions:0.97'' H x 10.44'' L x 7.1'' WNumber of Pages:368Language:English
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Book Title: Electronic Bill Presentment And Payment
Item Length: 10.3in
Item Height: 1in
Item Width: 7.3in
Author: Kornel Terplan
Publication Name: Electronic Bill Presentment and Payment
Format: Hardcover
Language: English
Publisher: CRC Press LLC
Publication Year: 2003
Type: Textbook
Item Weight: 29.8 Oz
Number of Pages: 368 Pages