Description: payment | shipping rates | returns Crucial Confrontations: Tools for Resolving Broken Promises, Violated Expectatio Used - GoodFast Shipping - Safe and Secure Poly Mailer! About Goodwill of Western Missouri & Eastern Kansas Goodwill is dedicated to providing you with the best quality, lowest cost products on eBay. We make it our mission to help people with disabilities or disadvantages achieve their potential through work. Payment We accept PayPal for all eBay orders. Please see payment details below. Shipping Multiple shipping options are available for this item. For more detail, please see below, and select the shipping option that is most convenient for you. Returns Your satisfaction is very important to us. Please contact us via the methods available within eBay regarding any problems before leaving negative feedback. Any defects, damages, or material differences with your item, must be reported to us within 14 days of receipt of the item or 30 days from date of shipment. The returned merchandise must be postmarked within 30 days of the shipment notification. Non-deliveries must be reported within 30 days of Shipment Notification. Undeliverable, unclaimed, refused, or insufficient addresses will be subject to a 20% restocking fee plus the cost of shipping. © 2018 Goodwill of Western Missouri & Eastern Kansas
Price: 4.52 USD
Location: Blue Springs, Missouri
End Time: 2024-09-05T12:56:26.000Z
Shipping Cost: 0 USD
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Return shipping will be paid by: Buyer
All returns accepted: Returns Accepted
Item must be returned within: 14 Days
Refund will be given as: Money Back
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Number of Pages: 304 Pages
Publication Name: Crucial Confrontations: Tools for Talking about Broken Promises, Violated Expectations, and Bad Behavior
Language: English
Publisher: McGraw-Hill Companies, T.H.E.
Subject: Training, Communication Studies
Item Height: 0.7 in
Publication Year: 2004
Type: Textbook
Item Weight: 13.9 Oz
Author: Kerry Patterson, Ron Mcmillan, Al Switzler, Joseph Grenny
Subject Area: Language Arts & Disciplines, Business & Economics
Item Length: 9 in
Item Width: 6 in
Format: Trade Paperback
