Description: Further DetailsTitle: Managing Conflict at WorkCondition: NewRelease Date: 09/03/2010Format: HardbackSubtitle: Understanding and Resolving Conflict for Productive Working RelationshipsISBN-10: 0749459522EAN: 9780749459529ISBN: 9780749459529Publisher: Kogan Page LtdDescription: Managing Conflict at Work provides practical guidance on how to prevent, contain and resolve conflict in the workplace. It demonstrates how effective conflict management can have a powerful impact on the way organisations channel their energies; encouraging positive mindsets and building stronger and happier workforces. Putting the cost of rising conflict in context with recessionary times, it looks beyond individual cases to issues such as workforce motivation and corporate responsibility. The authors provide a wide range of practical techniques, tools and templates to support individuals who need to facilitate the resolution of employee disputes. Aimed not just at mediators and conflict practitioners, but at staff managers and anyone who needs to deal with people disputes; the book emphasises simple and practical ways for dealing with conflict situations - both when potential disputes are first emerging, and once a conflict has escalated into a formal complaint.Also including international case studies, extensive appendix of templates, tools and forms, including stakeholder analysis, mediation in-take forms and reflective questioning prompts, Managing Conflict at Work provides practical support to ensure that your company prevents disputes and stays within the law. The book is accompanied by an extensive range of ready-to-use templates and case studies and is supported by a dedicated website, providing information and downloads referred to in the book, as well as videos and podcasts.Language: EnglishCountry/Region of Manufacture: GBItem Height: 241mmItem Length: 163mmItem Width: 22mmItem Weight: 604gAuthor: Clive Johnson, Jackie KeddyGenre: Business & FinanceRelease Year: 2010 Missing Information?Please contact us if any details are missing and where possible we will add the information to our listing.
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Release Date: 09/03/2010
Release Year: 2010
Book Title: Managing Conflict at Work
Title: Managing Conflict at Work
Subtitle: Understanding and Resolving Conflict for Productive Working Relat
ISBN-10: 0749459522
EAN: 9780749459529
ISBN: 9780749459529
Country/Region of Manufacture: GB
Genre: Business & Finance
Number of Pages: 272 Pages
Publication Name: Managing Conflict at Work : Understanding and Resolving Conflict for Productive Working Relationships
Language: English
Publisher: Kogan Page, The Limited
Item Height: 0.9 in
Publication Year: 2010
Subject: Human Resources & Personnel Management, Communication Studies, Negotiating, Management, Interpersonal Relations
Type: Textbook
Item Weight: 21.3 Oz
Item Length: 9.5 in
Subject Area: Language Arts & Disciplines, Psychology, Business & Economics
Author: Jackie Keddy, Clive Johnson
Item Width: 6.4 in
Format: Hardcover