Description: Applying Lean Six Sigma in Health Care : A Practical Guide to Performance Improvement, Paperback by Ross, Thomas K., ISBN 1284170756, ISBN-13 9781284170757, Like New Used, Free shipping in the US Ross, a healthcare quality consultant, offers a step-by-step guide to the DMAIC (Define-Measure-Analyze-Improve-Control) process that can be applied by Lean Six Sigma users to improve healthcare quality. He explains the knowledge and tools needed to create a performance improvement charter, manage stakeholders, and identify data needs; measure customer requirements and system performance, including value stream mapping, benchmarking, and estimating the expected benefits from improvements; identify the causes of lower-than-desired performance; identify and implement improvements; and measure, report, and sustain improvements. He discusses Lean Six Sigma in general, the US healthcare system, and the role of statistics; the DMAIC process, why each step is performed, the tools to complete each, and the output expected; and change management, Lean Six Sigma projects, a practice case, the evolution of quality management processes, the strengths and weaknesses of and opportunities and threats to the use of Lean Six Sigma, and its role in the future of health care. Online access is included. Annotation ©2020 Ringgold, Inc., Portland, OR ()
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Book Title: Applying Lean Six Sigma in Health Care : A Practical Guide to Per
Number of Pages: 390 Pages
Publication Name: Applying Lean Six Sigma in Health Care a Practical Guide to Performance Improvement
Language: English
Publisher: Jones & Bartlett Learning, LLC
Item Height: 0.8 in
Subject: Environmental / Waste Management, Health Care Delivery, Health Care Issues, Practice Management & Reimbursement
Publication Year: 2019
Features: New Edition
Type: Textbook
Item Weight: 23.1 Oz
Item Length: 9 in
Subject Area: Technology & Engineering, Health & Fitness, Medical
Author: Thomas K. Ross
Item Width: 7 in
Format: Trade Paperback
