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Book Title: A Guide to Customer Service Skills for the Service Desk Professio
Publication Date: 2014-05-07
Edition Number: 4
Item Length: 9.2in
Item Height: 0.9in
Item Width: 7.4in
Author: Donna Knapp
Publication Name: Guide to Customer Service Skills for the Service Desk Professional
Format: Trade Paperback
Language: English
Features: Revised
Publisher: Cengage Learning
Publication Year: 2014
Type: Textbook
Item Weight: 24 Oz
Number of Pages: 544 Pages