Description: 10 Golden Rules of Customer Service : & the Story of the $6,000 Egg, Hardcover by Duncan, Todd; Duncan, Deb, ISBN 1492679534, ISBN-13 9781492679530, Brand New, Free shipping in the US The customer servic that will help you blitz the competition and win life-long customers! The options customers have today to get what they want are so plentiful that not a single company, or representative of that company, can afford to be powerless in the competitive world of service. Through the story of a $6,000 Egg, Deb and Todd Duncan reveal that even the smallest interactions have the power to create lifelong patrons, or on the flipside, alienate once-devoted customers. The 10 Golden Rules of Customer Service represents the costly mistake of removing customer satisfaction from the bottom line. The teachable moments divulged throughout th transcend industry, position, and career level and encourage everyone to contribute, coaching readers to go above and beyond in order to get ahead and create a one-of-a-kind customer experience. Perfect for readers of Be Our Guest, The Service Culture, and Raving Fans! "The $6,000 Egg blows up the traditional customer service model and presents a new, exciting, and revolutionary way to win customers for life. Todd and Deb's 10 NEW Golden Rules will transform the bottom line of both he provider and the customer forever!"—Dave Ramsey, New York Times bestselling author and nationally syndicated radio show host
Price: 19.56 USD
Location: Jessup, Maryland
End Time: 2024-10-17T01:32:57.000Z
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Return shipping will be paid by: Buyer
All returns accepted: Returns Accepted
Item must be returned within: 14 Days
Refund will be given as: Money Back
Return policy details:
Edition: 2
Book Title: 10 Golden Rules of Customer Service : & the Story of the $6000 Egg
Number of Pages: 136 Pages
Language: English
Publisher: Sourcebooks, Incorporated
Topic: Customer Relations
Item Height: 0.7 in
Publication Year: 2019
Features: New Edition
Genre: Business & Economics
Item Weight: 11.6 Oz
Item Length: 7.3 in
Author: Todd Duncan, Deb Duncan
Book Series: Ignite Reads Ser.
Item Width: 5.2 in
Format: Hardcover
